Frequently Asked Questions

Welcome to our FAQs! We've compiled a list of common questions and their answers to provide you with quick and helpful information. Simply click on each question to read our response. If you can't find the answer you're looking for here, please don't hesitate to reach out to us directly. We're here to assist you with any additional inquiries or concerns you may have.

- Fill out our Contact Form
- Give us a call at 902-824-6958
- Email us at info@memoryvault.today

Do you have background checks for your personnel?

  • Yes, we prioritize your safety and peace of mind. Our team members undergo thorough background checks, including Vulnerable Sector checks. This ensures that we maintain the highest standards of safety and professionalism, especially when working with seniors in residences.

Do you offer group discounts?

  • Absolutely! We value group participation and understand the importance of preserving memories together. We offer attractive group discounts for homes, groups, workplaces, and more. Please contact us for more information and to discuss personalized pricing options for your group.

    - Fill out our Contact Form
    - Give us a call at 902-824-6958
    - Email us at info@memoryvault.today

How much does the MemoryVault service cost?

How long does the recording process take, and what can I expect?

  • The recording process takes approximately 1 hour. During this time, we will create a heartfelt and genuine interview-style recording, capturing your unique story and memories. The final recording will typically be between 30-45 minutes in length.

How long does the editing process take?

  • Our professional editing process typically requires 1-2 business day. We ensure that your recording is polished and ready to be treasured for generations to come.

Can I keep a digital backup of my recording?

  • Yes, for an additional fee of $5, we offer the option to securely store a digital backup of your recording. This ensures an extra layer of protection for your cherished memories.

Is my information kept confidential?

    • Absolutely. We take your privacy seriously. We do not share any of your information with anyone, and all recordings are treated with the utmost confidentiality. More information can be found on our Privacy Policy Page

Where can the recording take place?

  • You have the flexibility to choose the location that suits you best. We can conduct the recording in the comfort of your own home or a location of your choosing. Alternatively, you are welcome to use our recording space in Tupperville, NS, if that is more convenient for you.

What should I expect during the interview process?

  • During the interview, you can expect a comfortable and supportive environment. We will ask thought-provoking questions and prompt you to share personal stories. Our goal is to create a recording that captures your unique personality and perspective on the topics you want to discuss.

What topics can I talk about in my recording?

  • You have the freedom to choose the topics that are most important to you. Whether it's childhood memories, life lessons, messages for loved ones, or any other meaningful subject, we are here to help you express yourself.

How can I book my session with MemoryVault?

Booking your session is easy. Simply contact us by:

- Filling out our Contact Form
- Giving us a call at 902-824-6958
- Emailing us at info@memoryvault.today

We will help you select a convenient date and time for your recording session.

Can I involve multiple family members in the recording? 

  • Yes, we welcome the participation of multiple family members in the recording. It's a wonderful way to create a collective memory and capture the stories and perspectives of different generations.

Can I give MemoryVault recordings as a gift? 

  • Yes, MemoryVault recordings make heartfelt and meaningful gifts. You can arrange for a recording session on behalf of a loved one and present them with a cherished memory or purchase a gift card at memoryvault.today#shop.